Ciara Aspinall - leader of the emotional intelligence training program.

Emotional Intelligence Training Program

Based on emotional intelligence and social neuroscience, Leading with Emotional Intelligence is a powerful, interactive leadership learning program that boosts essential leadership skills for 2024 and beyond.

With a personalised program that’s optimised for your business and your team, you can expect to not only explore emotional intelligence but learn about what your team stands to gain from implementing their training.

The training is a deep dive into the benefits of understanding your emotions, learning to discover the positives and negatives of your own mindset, whilst instigating important changes that will benefit your team, your organisation and the wider community.

What is emotional intelligence training?

Emotional intelligence training is educating individuals and teams about their emotions and the impact they have on those around them.

Emotional intelligence training is a deep dive into our mindsets, communication techniques and emotions that shape every decision we make, both at work and at home. Combining advanced research, neuroscience and practical exercises, our training has the power to develop healthier habits that will lead to transformative changes in your business through better leadership.

Our Genos International Emotional Intelligence assessments provide your team with the capacity to understand their emotions better and become aware of how they impact their behaviour and decision making, enhancing how your team connects, communicates and collaborates with each other.

Why is emotional intelligence training important?

As an individual, the benefits of understanding emotional intelligence are significant. You’ll be able to communicate more effectively, both about how you’re feeling and when discussing how others are feeling. It allows for deeper thoughts about seemingly small decisions that can end up having huge consequences for yourself and those around you.

If you’re a business owner, it’s important to help get the best from your team and represent your business in the best light possible to your clients.

People who have gone through emotional intelligence training have a better understanding of their decision-making and emotional responses.

Leading with emotional intelligence

A virtual instructor-led program, this leadership learning journey will help enhance demonstrated emotionally intelligent leadership behaviours. During six highly interactive and impactful sessions, attendees will learn to improve how they connect, communicate and influence others, in turn, enhancing leadership ability, personal relationships and well-being. Genos Emotional Intelligence training focuses on a set of skills that help us act intelligently with our emotions, enhancing our decisions, behaviour and performance.


– Six x 90-minute virtual instructor-led learning modules
– Professionally facilitated modules that include breakout room activities, group discussion, polls and chat
– A digital workbook to support note-taking, capturing insights and development planning

Optional: Genos Emotionally Intelligent Leadership Assessments can be provided during the program and are used to turn feedback into actionable development steps. Available digitally or can be provided via a one-on-one coaching debrief.

Module 1: Emotionally Intelligent Leadership

Discover the Genos International model of emotional intelligence and understand the social neuroscience of emotions and the connections between behaviour, performance and decision-making. Review and identify critical emotional intelligence leadership behaviours for your personal development and individual leadership journey.

Module 2: The Aware Leader

Learn how to improve self-awareness to be more intentional in working with others. This module helps enhance awareness of others and empathy to become more behaviourally agile in your leadership approach. Focus on how you connect, communicate and influence those you lead.

Module 3: The Authentic Leader

Facilitate difficult conversations with openness and finesse. Learn to effectively express emotions in your leadership role and discover a new model for facilitating challenging discussions and performance. Enhance how you connect and build relational trust with others.

Module 4: The Expansive Leader

Discover decision-making that incorporates emotional and moral reasoning. This module uncovers the unique components of emotional reasoning, why it’s essential and practices for doing it well. Learn models, tools, and techniques to lead and make decisions in an expansive way.

Module 5: The Resilient Leader

Develop personal resilience and create a mentally healthy working environment for others. Leaders need to pay attention to the way they manage time, how they behave and continuously improve how they lead others. In this module, explore triggers and your default behaviours. Identify a range of techniques for managing stress and bounc- ing back from challenging situations.

Module 6: The Empowering Leader

Inspire performance through persuasion, coaching, and influence. Learn to empower others and unleash their full potential by understanding the fundamentals of human motivation at work. Practice applying a model and conversa- tion on motivational strategies. Reflect on learning from the entire program to build and maintain the momentum of the learning moving forward.


Frequently Asked Questions

How can I learn to practice emotional intelligence?

Well – there are plenty of courses out there that can help your team understand emotional intelligence. But, working with Pinpointing Potential, you can discover real world examples within your own life and follow our blueprint to understanding and controlling your emotions in a more positive way.

How do I improve my emotional intelligence?

With the help of our courses, you can educate your team regarding the importance of emotional intelligence.

What are emotional intelligence examples?

Examples of emotional intelligence are found every day in the workplace and outside of it. But conflict resolution and conflict avoidance are great examples that we often explore in our training. Understanding the mindset of others and the emotional impact statements you make are important to avoiding issues that often manifest and cause bigger problems further down the line.

What are the 5 characteristics of emotional intelligence?

According to the Genos Model of Emotional Intelligence, which we follow for our training programmes, the competencies of emotional intelligence are:

Awareness of others
Emotional Reasoning
Inspiring performance

Why is emotional intelligence training important?

If you want your business to achieve a higher level of success, it’s important that your team work collaboratively and cohesively. By understanding emotional intelligence, your team can work better together and more efficiently too.

As an employer, you’ll see increased employee retention and engagement which is more important than ever in a competitive market like today’s.

Who needs emotional intelligence training?

Emotional intelligence training really is for everyone.

But more specifically, if you’re:

– A business owner struggling to retain staff.
– A business owner who wants to get their staff working better together.
– An individual who wants to achieve a growth mindset.
– An individual that feels they’d benefit from understanding emotional intelligence more.
– If you are in a leadership role or moving into one

Can emotional intelligence be taught?

Of course! We’ve helped hundreds of business owners and individuals become more emotionally intelligent. There’s nothing stopping you from taking steps to grow and develop. Think you’re ready to learn with us? Talk to us here.

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“As a recent participant in the six-part LWEI course offered by Pinpointing Potential, I would highly recommend it. It has helped me become a more confident leader by better understanding myself and those around me. The course has provided me with the skills to communicate more authentically, influence others and manage conflict constructively."

“As someone who has worked in a very people driven industry for a long time, I thought I was reasonably clued up on emotional intelligence. It turns out there is so much more to learn! Through virtually attending the Leading with Emotional Intelligence course, I have had the opportunity for self-reflection, group interaction, and a much deeper understanding of the impact of emotional humility both in the work place and in my personal life. I genuinely cannot recommend this course highly enough for anyone looking to take their leadership skills to the next level.”

“I cannot recommend the Leading With Emotional Intelligence Programme highly enough to anyone looking to enhance their emotional intelligence within their leadership capacities and their personal lives.The content is extensive, interesting and relevant and Ciara is passionate, energetic and knowledgeable. She delivers every single module with boundless energy and enthusiasm and I leave every time motivated, inspired and wanting to learn more."

“As someone who comes from a legal background, with very little exposure to Emotional Intelligence training, this course wasinvaluable. It explains why this is important, how wrong you can go without this understanding and how you can incorporate the greater awareness provided into your role as a leader. I would highly recommend this course to anyone in a leadership role”

Clarity 4D Accredited Business Partner
Clarity 4D Accredited Business Partner
Clarity 4D Accredited Business Partner