Emotional Intelligence: Who, What, where, when, why and how?

What: Put very simply by Daniel Goleman, “Emotional Intelligence is the ability to make emotions work for you, instead of against you.” When we think of a great boss or colleague that we have previously worked with, it is normally their emotional competence that has had a positive influence on us rather than their technical skills.

Who: We work with Genos International and I am a Certified Practitioner. Genos was founded in Australia in 2002 and is now one of the leading providers of emotional intelligence training solutions worldwide. They are one of the few providers to be reviewed and approved by Daniel Goleman’s Consortium for research and have been named “Top Assessment and evaluation company” by Training Industry.

Where: We can deliver emotional intelligence solutions either in person or via online platforms such as Zoom.

When: We are flexible to work with your schedule and needs. Our solutions are tailor-made to your requirements and could be a one-off intervention or an ongoing programme delivering different types of customised support.

Why: Emotions drive people, people drive performance, therefore there is a direct link between the way that people feel and the way that they perform at work. The measurable, learnable skills of EU make a significant impact on organisational performance. According to a 2019 Capgemini report, organisations can achieve returns of up to four times higher by investing in EI skills. EI offers significant benefits including:

  • Increases in productivity
  • Higher employee satisfaction
  • Increase in market share
  • Better emotional and mental wellbeing
  • Reduced fear of job loss
  • Openness to change

EI is even more important in the age of automation and AI, humans need to be more human. and

How: Genos assessments use 6 competencies and 42 emotionally intelligent workplace behaviours to measure how you show up which determines how you make others feel, and how well they engage with you.

The Genos suite of assessments and training programmes provide the widest range of EI assessments on the market, actionable development tips and customisable coaching and training.

To learn more, contact us today!